windows media player "The specified protocol is not supported"

just regsvr32 c:\windows\system32\wmnetmgr.dll

more detail >>

reset waste ink for canon mx318

Waste Ink Counter Reset.
(1) Turn off the printer.
(2) Press and hold the RESUME button, then press and hold the POWER button.
(3) Release the RESUME button, Next press and release the RESUME button two(2) more times in
succession. Note: you are still holding the POWER button). The printer's carriage will "reset"
or move momentarily. If the above was properly performed the printer will enter the
"Service Mode".
(4) Press the RESUME button 4 times, this will select the clear waste ink counter function. The lamp
will alternate (change) color with each key press.
1. Service/Factory test printout, including ink sensor check.
2. EEPROM - Info printout.
3. EEPROM - Initialization.
4. Reset the Waste ink counter.
5. Printer model setting. (More selections beyond this point - However it is best leave them unaltered - You have been warned!)
After selecting the desired mode (eg 4), press the POWER button to "set" the change, and return to the top of the function selection menu. Press the POWER button again to restart the printer.

logon failure : the user has not been granted the requested logon type at this computer

Ok, I actually found my own fix. Here it is!

File sharing with Windows XP HOME Edition - Fixes.

Section 1

When you double click on the computer (in My Network Places/Workgroup) that you are trying to access the shared files from you may get this message:

You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions

Logon failure: the user has not been granted the requested logon type at this computer

If you see this message the following should be done on the computer containing the shared files:

Download the following and install it

Windows Server 2003 Resource Kit Tools
http://go.microsoft.com/fwlink/?LinkId=4544

after installation is complete, click on: Start, All Programs, Windows Resource Kit Tools, Command Shell

Then enter the following commands. (Attention: they are case sensitive.)

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

The first command enables network access for Guest, the two subsequent ones change two different policies to allow network access for Guest.

Now when you click on the computer (using My Network Places) you are trying to get the shared files from, the message will not appear and you can access the shared files. If the same type of error message appears but says ‘ACCESS DENIED’ instead of ‘Logon failure: the user has not been granted the requested logon type at this computer’ continue to the next section.


Section 2

When you double click on the computer (in My Network Places/Workgroup) that you are trying to access the shared files from you may get this message:

You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions

Access Denied


If you see this message the following should be done on the computer containing the shared files:

Click START

RUN

Type regedit and press enter

Now find the following key - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

Double click on ‘restrictanonymous’ and change the Value Data from 1 to 0

Exit regedit and reboot the computer

Now when you click on the computer (using My Network Places) you are trying to get the shared files from the message will not appear and you can access the shared files.

from : http://www.computing.net/answers/networking/cant-access-one-computer-on-net/25769.html

vb6 deploy error cxlibw-1-6.dll

Hi,

I solved this problem. I opened the setupfile and changed the setupfile

path from applicationpath to syspath to cxlibw-1-6.dll

@cxlibw-1-6.dll,$(WinSysPath) .Then I run the setupfile it doesn't show the error message. It runs the application proberly.

Bye

from : http://social.msdn.microsoft.com/Forums/en-US/vscrystalreports/thread/b86bbc60-7737-49d8-a385-b342a551707a

IE cannot display or load hotmail correctly

try to install Windows Script for Windows XP v. 5.6 or 5.7 depend on you windows system

download here http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-D896-482E-A0D6-524E7E844D81&displaylang=en

fix virus malware bad1.exe bad2.exe bad3.exe

using malwarebyte install runit and fix it!


download from www.malwarebytes.org

cannot access by \\computer name

if you have a problem that you cannot access by \\computer name
try this :

Go to:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Netbt\Parameters

If either of the following values are present, delete them:

NodeType;
DhcpNodeType.
Then re-boot.

and try
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
change restrictanonymoussa 1 to 0

from : http://www.chicagotech.net/Networking/nodetypeissue1.htm

setting Windows XP Auto Login

Windows XP Auto Login


You can configure Windows XP to automate the logon process if your computer is not part of a domain. Computers configured in a business environment generally have a domain and for those machines the option "Users must enter a username" does not appear because a password must be given to access the local area network or domain.

1. Click Start, click Run, and type control userpasswords2. This is a shortcut instead of having to click on Start -> Control Panel -> User Accounts.
2. Uncheck the "Users must enter a username and password to use this computer" check box.
3. Click Apply.
4. Enter the user name and password you wish to automatically log on with, and then click OK.
5. Click OK again and you're all done.

This feature allows other users to start your computer and use the account that you establish to automatically log on. Enabling auto logon makes your computer more convenient to use, but can pose a security risk since anyone can just turn the machine on and access your files.

restore hidden folder from virus

using
attrib foldername -r -a -s -h /S /D


E:\>attrib -R -S -H /S /D

http://www.raymond.cc/blog/archives/2009/05/01/reset-system-and-hidden-attributes-for-files-or-folders-caused-by-virus/

Invalid token 'Text' at root level of document.

Error 1 Invalid token 'Text' at root level of document. C:\Inetpub\wwwroot\TDCMktgWeb\_vti_cnf\web.config 1 1 Miscellaneous Files


Error 2 XML document must contain a root level element. C:\Inetpub\wwwroot\TDCMktgWeb\_vti_cnf\web.config 8 1 Miscellaneous Files


Error 3 Data at the root level is invalid. Line 1, position 1. C:\Inetpub\wwwroot\TDCMktgWeb\_vti_cnf\web.config 1



Problem solved. Solution is from previous reply link or at least deleting the web.config file in the front page server extensions "_vti_cnf" folder acording to http://forums.asp.net/thread/1270047.aspx.

I believe the cause is that I used Front Page 2003 to edit some generic html files used in the project that created the front page server extensions folders and files under the main project folder. When publishing with the pre-compile option, VS2005 was trying to read and compile the non-xml web.config file in the front page server extension "_vti_cnf" subfolder instead of the web.config in the main project folder.


http://forums.asp.net/p/956502/1406431.aspx#1406431

vs2005 project template & starter kit path location

change project template to user default document location
C:\Documents and Settings\Administrator.CCS\My Documents\Visual Studio 2005\Templates

C:\Documents and Settings\Administrator.CCS\My Documents\Visual Studio 2005\Templates\

error registering crqe.dll cr10

http://social.msdn.microsoft.com/forums/en-US/vscrystalreports/thread/b86bbc60-7737-49d8-a385-b342a551707a


path from applicationpath to syspath to cxlibw-1-6.dll

@cxlibw-1-6.dll,$(WinSysPath) .Then I run the setupfile it doesn't show the error message. It runs the application proberly.

Invalid TLV Record

Invalide TLV Record
ต้อง register crpe.dll
หรือ set up test print crp9


A Microsoft Visual Basic (VB) application using the Crystal Reports 9 Report Designer Component (RDC) is distributed to a client computer that does not have Crystal Reports installed.

When the VB application attempts to open a report, the following error message appears:

"Invalid TLV Record"

Why does this error message appear, and how can it be resolved?



Solution


The "Invalid TLV Record" error message may appear for the following reasons:

· There are missing runtime files on the client computer. Check the Developer Runtime Help file (Runtime.chm) installed with Crystal Reports for a list of required runtime files.

· 'UFManager.dll' is not distributed to the client computer. Ensure that it is located in the "C:\Program Files\Common Files\Crystal Decisions\2.0\bin" folder.

· Crqe.dll is not registered on the client computer. On the taskbar, click the 'Start' button, and then click 'Run'. In the 'Open' text box, type 'regsvr32 '. For example,

regsvr32 "c:\program files\common files\crystal decisions\2.0\bin\crqe.dll"

· The report file has become corrupted. For more information, refer to knowledge base article c2005670.

· The client computer does not have the 'CommonFiles' registry subkey. To create this registry subkey, follow these steps:

taskmanager was disable

solution http://windowsxp.mvps.org/Taskmanager_error.htm

Method 1

Click Start, Run and type this command exactly as given below: (better - Copy and paste)


Method 2

Download and run this REG fix and double-click it.
Method 3
Open Registry Editor (Regedit.exe) and navigate to:

HKCU \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System
In the right-pane, double-click DisableTaskMgr and set it's data to 0
Method 4: Using Group Policy Editor - for Windows XP Professional
Click Start, Run, type gpedit.msc and click OK.
Navigate to this path

User Configuration
=> Administrative Templates
==> System
===> Ctrl+Alt+Delete Options
====> Remove Task Manager
Double-click the Remove Task Manager option.
Set the policy to Not Configured.

registry has been disable

just run
REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableRegistryTools /t REG_DWORD /d 0 /f

Spooler Subsystem App has encountered a problem and needs to close

f you are using Windows XP, you may unfortunately encounter the following error when trying to use or add a printer.

"Spooler Subsystem App has encountered
a problem and needs to close."

I encountered the error when trying to install an HP Laserjet 1015 printer on a customer's computer. The HP installation CD would install to the point of plugging in the USB cable for the printer into the computer and then invariably the message shown above would pop onto the screen. When I would click OK, the printer installer would proceed to uninstall everything it just loaded and no printer would show up in the Printers Control Panel.


Since this was the customer's only printer, it needed to be installed no matter what. So I proceeded to try Microsoft's solution to the problem (shown below), however 3 hours later I still was no closer to installing the printer.

I also tried running the System File Checker by following the instructions below:

1) Click on Start, Run
2) Type in the following command and press Enter

SFC /SCANNOW

3) The System File Checker will run and check your system for missing or corrupted files, if it finds a corrupted file, it will ask for your Windows CD-ROM to install a new copy of the file to your hard drive.

Unfortunately, it my case, this didnt solve the problem either.

The key to the whole problem was the fact the customer had just upgraded from Windows 98 to Windows XP. The printer worked fine under Windows 98, but would not install under Windows XP.

Simple Solution for HP Laserjet 1010/1012/1015 printer

Ultimately, because the system was recently upgraded to Windows XP, the problem was older HP .dll files still on the system causing the spooler problem.

1) Open My Computer, Tools, Folder Options, View and click on the option for

Show hidden files and folders

2) Now, uncheck the option for "hide extensions for known file types" and click OK

3) Click on Start, Search and in the left column choose All Files and Folders

4) In the "all or part of the filename" box type the following

hpzimn12.dll

5) Make sure the "look in" box has Drive C selected (or whichever drive windows is installed on)

6) Click on Search

7) If the "hpzimn12.dll" file is found, right-click on it and Delete it.

8) Reboot your computer and run the installation CD that came with your printer.

Hopefully this will solve your problem, if it doesnt proceed with the following instructions from Microsoft's Knowledge Base about resolving this issue.

Whenever a computer system is upgraded from one OS to another, older driver files for devices may still be active in the system and cause problems. This was the case in this instance.

Microsoft's Solution from KB article 324757

To resolve this issue, follow these steps:

1. If the Lexmark print service is installed on your computer, turn off the LexBce Server service. To do this, follow these steps:

a. Click Start, right-click My Computer, and then click Manage.
b. Expand Services and Applications, and then click Services.
c. In the right pane, right-click LexBce Server, and then click Properties.
d. On the General tab, in the Startup type list, click Disabled.
e. Under Service status, click Stop, and then click OK.
f. Right-click the Print Spooler service, and then click Start (if it is stopped).
g. Quit Computer Management.

2. Test whether the issue is resolved. If the issue is resolved, you do not have to follow the remaining steps. If the issue is not resolved, go to step 3, and then follow the remaining steps.

3. Start the computer in Safe Mode

4. Start Microsoft Windows Explorer, and then delete all the files and the folders in the following two folders (where C: is the drive where you have Windows XP installed):

* C:\Windows\System32\Spool\Printers
* C:\Windows\System32\Spool\Drivers\w32x86

5. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.

6. Locate and expand the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86

View the list of subkeys. There should only be the following subkeys:

* Drivers
* Print Processors

7. If there are any subkeys other than the subkeys that are listed in step 6, follow these steps

a. On the File menu, click Export.

b. In the File Name box, type a descriptive name for this key, and then click Save--for example, type WindowsNTx86regkey.

You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86 registry key to restore the key if you experience any issues after you complete this procedure.

c. Delete all the subkeys other than the subkeys that are listed in step 6. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.

8. Locate and then expand the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

The registry entries for the printer drivers that are installed on the computer are stored in the Version-x subkey or subkeys, where x is a number (typically 2 or 3).

9. Expand the Version-x subkey or subkeys, and then delete the printer driver entries. To do this, right-click each printer driver subkey, and then click Delete. Click Yes when you are prompted to confirm the deletion.

10. Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

View the list of subkeys. There should only be the following subkeys for the default print monitors:

* BJ Language Monitor
* Local Port
* PJL Language Monitor
* Standard TCP/IP Port
* USB Monitor

11. If there are any subkeys other than the subkeys that are listed in step 10, follow these steps:

a. On the File menu, click Export.

b. In the File Name box, type a descriptive name for this key -- for example, type MonitorsRegkey, and then click Save.

You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any issues after you complete this procedure.

c. Delete all the subkeys other than the subkeys that are listed in step 10. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.

12. If you have a local printer attached, disconnect the printer cable from the computer, and then restart the computer.

13. Verify that the Print Spooler service is running. To do this, follow these steps:

a. Click Start, right-click My Computer, and then click Manage.
b. Expand Services and Applications, and then click Services.
c. In the right pane, right-click the Print Spooler service, and then click Start (if it is stopped).
d. Quit Computer Management.

14. If you have a local printer attached, reconnect the printer cable to the computer, add the printer that you want, and then try to print a test page. To add your printer, follow these steps:

a. Click Start, and then click Printers and Faxes.
b. Click Add a printer.
The Add Printer Wizard starts.
c. Follow the instructions in the Add Printer Wizard to install the printer that you want.

Printer spooler error

http://support.microsoft.com/kb/324757
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Article ID: 324757 - Last Review: April 10, 2009 - Revision: 8.0
You cannot add a printer and you receive printer spooler error messages in Windows XP
View products that this article applies to.
This article was previously published under Q324757
On This Page

* SYMPTOMS
* CAUSE
* RESOLUTION
o Turn off Lexmark print service
o Start computer in safe mode
o Now delete spool printer and driver files
o Next, edit the registry
+ First, remove Windows NT subkeys
+ Second, remove registry entries for printer drivers
+ Third, remove registry entries for default print monitors
o Now verify that the print spooler service is running
o Finally, add a printer and print a test page
* Advanced troubleshooting steps
* Next steps
* MORE INFORMATION

Expand all | Collapse all
SYMPTOMS
You may experience any of the following symptoms on your Windows XP-based comput...
You may experience any of the following symptoms on your Windows XP-based computer:

* After you start your computer, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
* When you try to start the Print Spooler service, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
* When you try to stop the Print Spooler service, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
* When you click Start, and then click Printers and Faxes, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
* When you click Start, and then click Printers and Faxes to try to view your printers, no printers appear. This issue may occur even if you have a printer installed.
* When you click Add a printer, or when you try to print, you may receive the following error message and cannot add a printer:
Operation could not be completed.

Back to the top
CAUSE
This issue may occur if a third-party printer driver or a third-party service th...
This issue may occur if a third-party printer driver or a third-party service that is installed prevents you from adding printers, or if the third-party printer driver or the third-party service affects the functionality of a newly installed printer.

For example, this issue may occur if the Lexmark print service (LexBce Server service) is installed and is running on your computer before you try to add another printer.
Back to the top
RESOLUTION
Important This section, method, or task contains steps that tell you how to modi...
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
If you have a Lexmark printer installed, start with the "Turn off Lexmark print service" section and then, if it is necessary, follow the remaining steps in the order presented to resolve this issue. If you do not have a Lexmark printer installed, go to the "Start computer in safe mode" section, and then follow the remaining steps in the order in which they are presented to resolve this issue. You may find it easier to follow the steps if you print this article first.
Back to the top
Turn off Lexmark print service
If the Lexmark print service is installed on your computer, turn off the LexBce Server service. To do this, follow these steps:

1. Click Start, right-click My Computer, and then click Manage.
2. Expand Services and Applications, and then click Services.
3. In the details pane, right-click LexBce Server, and then click Properties.
4. On the General tab in the Startup type list, click Disabled.
5. Under Service status, click Stop, and then click OK.
6. Right-click the Print Spooler service, and then click Start (if it is stopped).
7. Exit Computer Management.

Test whether the issue is resolved. If the issue is resolved, you do not have to follow the remaining steps. If the issue is not resolved, go to the "Start computer in safe mode" section, and then follow the remaining steps.
Back to the top
Start computer in safe mode
Start the computer in safe mode so that you can remove spool files. To do this, follow these steps:

1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured to start multiple operating systems, you can press the F8 key when the Boot menu appears.
2. Select Safe Mode when the Windows Advanced Options menu appears, and then press ENTER.
3. If the Boot menu appears again and you are prompted to select the operating system on the computer, use the arrow keys to select the operating system, and then press ENTER.

Note For more information about how to start your computer in safe mode, click Start, click Help and Support, type safe mode in the Search box, press the ENTER key, and then click the Start Windows in safe mode topic.

Back to the top
Now delete spool printer and driver files
In safe mode, delete the spool printer and driver files. To do this, start Microsoft Windows Explorer, and then delete all the files and the folders in the following two folders (where C: is the drive where you have Windows XP installed):

* C:\Windows\System32\Spool\Printers
* C:\Windows\System32\Spool\Drivers\w32x86

Back to the top
Next, edit the registry
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
First, remove Windows NT subkeys
Remove the potentially problematic registry entries for Windows NT x86 service subkeys. These may have been installed by third-party printer setup programs and may be interfering with the print spool service. Use the following steps to keep the drivers, print spools, and registry entries that came with Windows on your computer and remove all others that may be causing issues.

1. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
View the list of subkeys (subfolders). There should only be the following subkeys:
* Drivers
* Print Processors
3. If there are any subkeys other than the subkeys that are listed in step 2, follow these steps:
1. On the File menu, click Export.
2. In the File Name box, type the name that you want to use for this key, such as WindowsNTx86regkey, and then click Save.

NoteYou can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86 registry key to restore the key if you experience any issues after you complete this procedure.
3. Delete all the subkeys other than the subkeys that are listed in step 2. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.

Second, remove registry entries for printer drivers
Remove the potentially problematic printer driver subkeys, which may be interfering with the printer you want to use. These may have been installed by third-party printer setup programs. Use the following steps to keep the printer driver and registry entries that came with Windows on your computer and remove all others that may be causing issues.

1. Start Registry Editor if it is not open. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers
The registry entries for the printer drivers that are installed on the computer are stored in the Version-x subkey or subkeys, where x is a number (typically 2 or 3).
3. Export the Version-x subkey or subkeys. To do this, follow these steps:
1. On the File menu, click Export.
2. In the File Name box, type the name that you want to use for this key, such as print driver, and then click Save.
4. Expand the Version-x subkey or subkeys, and then delete the printer driver entries. To do this, right-click each printer driver subkey, and then click Delete. Click Yes when you are prompted to confirm the deletion.

Third, remove registry entries for default print monitors
Remove the potentially problematic print monitor subkeys, which may be interfering with the printer you want to use. These may have been installed by third-party printer setup programs. Use the following steps to keep the print monitors and registry entries that came with Windows and remove all others that may be causing issues.

1. Start Registry Editor if it is not open. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
View the list of subkeys. There should only be the following subkeys for the default print monitors:
* BJ Language Monitor
* Local Port
* PJL Language Monitor
* Standard TCP/IP Port
* USB Monitor
3. If there are any subkeys other than the subkeys that are listed in step 1, follow these steps:
1. On the File menu, click Export.
2. In the File Name box, type the name that you want to use for this key, such as MonitorsRegkey, and then click Save.

NoteYou can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any issues after you complete this procedure.
3. Delete all the subkeys other than the subkeys that are listed in step 2. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.
4. Exit Registry Editor.
5. If you have a printer attached to the computer, disconnect the printer cable from the computer, and then restart the computer.

Back to the top
Now verify that the print spooler service is running
Verify that the print spooler service is running. To do this, follow these steps:

1. Click Start, right-click My Computer, and then click Manage.
2. Expand Services and Applications, and then click Services.
3. In the details pane, right-click the Print Spooler service, and then click Start (if it is stopped).
4. Exit Computer Management.

If you cannot start the Print Spooler service, follow the steps in the following Microsoft Knowledge Base article to start the Print Spooler service:
919750 (http://support.microsoft.com/kb/919750/ ) You experience problems printing, viewing printer icons, and adding printers, the Print Spooler service does not function correctly, and you receive print-related error messages on a Windows XP-based computer
Back to the top
Finally, add a printer and print a test page
If you have a printer attached, reconnect the printer cable to the computer, install the printer by adding it to the computer through the Add Printer Wizard, and then try to print a test page. To install the printer you want, follow these steps:

1. Click Start, and then click Printers and Faxes.
2. Click Add a printer. The Add Printer Wizard starts.
3. Follow the instructions in the Add Printer Wizard to install the printer that you want.
4. Print a test page to make sure that you can print.

If you still cannot print or if you are still receiving print spool errors, go to the "Next Steps" section.
Back to the top
Advanced troubleshooting steps
Warning Serious problems might occur if you modify the registry incorrectly by u...
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

The following steps have been verified to correct the problem where the Print Spooler service does not start and you receive RPC errors when Lexmark printer drivers are installed on the computer.

There may be cases in which the Print Spooler service does not start after you turn off the LexBce Server service and remove the Lexmark printer drivers. This issue may occur if the Print Spooler service depends on the LexBce Server service. To remove the dependency, and to make the Print Spooler service depend only on the remote procedure call (RPC) service, follow these steps:

1. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
2. Delete the LexBce Server service. To do this, delete the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LexBces
3. Make sure that the Print Spooler service is only dependent on the RPC service. To do this, follow these steps:
1. Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler
2. In the details pane, if the DependOnService value shows values of RPCSS and LexBce, right-click DependOnService, and then click Modify.
3. In the Value data box, delete LexBce, and then click OK.
4. Exit Registry Editor.
5. Restart the Print Spooler service. To do this, follow these steps:
* Click Start, click Run, type net stop spooler in the Open box, and then click OK.
* Click Start, click Run, type net start spooler in the Open box, and then click OK.

Test whether the issue is resolved. If the issue is not resolved, go to “Next Steps.”
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Next steps
If these methods did not work for you, you can use the Microsoft Customer Suppor...
If these methods did not work for you, you can use the Microsoft Customer Support Services Web site to find other solutions to your problem. Services that the Microsoft Customer Support Services Web sites provide include the following:

* Searchable Knowledge Base (http://support.microsoft.com/search/?adv=1) : Search technical support information and self-help tools for Microsoft products.
* Solution Centers (http://support.microsoft.com/select/?target=hub) : View product-specific frequently asked questions and support highlights.
* Microsoft Customer Support Newsgroups (http://www.microsoft.com/communities/newsgroups/default.mspx) : Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
* Other Support Options (http://support.microsoft.com/default.aspx?pr=csshome) : Use the Web to ask a question, contact Microsoft Customer Support Services, or provide feedback.

If you continue to have printing problems, you might want to contact Support:
http://support.microsoft.com/contactus (http://support.microsoft.com/contactus)
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MORE INFORMATION
For more information about how to troubleshoot printing problems in Windows XP,...
For more information about how to troubleshoot printing problems in Windows XP, click the following article numbers to view the articles in the Microsoft Knowledge Base:
314085 (http://support.microsoft.com/kb/314085/ ) Advanced troubleshooting for when you cannot print in Windows XP
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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APPLIES TO

* Microsoft Windows XP Professional
* Microsoft Windows XP Home Edition

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Keywords:
kbtshoot kbresolve kbregistry kb3rdparty kbenv kbprint kbdriver kberrmsg kbprb KB324757
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